Anthropic’s launch of Claude Cowork, an AI “digital coworker” with enterprise automation plug-ins, is prompting significant anxiety across the global $250 billion IT services industry as it can autonomously execute complex workflows—potentially compressing human effort and pressuring traditional outsourcing models. While enterprise environments remain complex and fully autonomous agents are still maturing, the shift toward AI-assisted delivery is already driving firms to rethink business models, pricing structures, and service delivery to stay competitive.